FAQS

1. What type of products do you sell?

We specialize in authentic Caribbean and Haitian-inspired food products and essentials. From pantry staples to unique specialties, we bring the flavors of the islands to the United States.

2. Where do you ship?

Currently, we ship across the United States. We are working on expanding to other regions soon.

3. How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 3–7 business days depending on your location.

4. How can I track my order?

Once your order ships, you will receive an email with a tracking number so you can follow your package every step of the way.

5. What is your return policy?

Due to the nature of our food products, all sales are generally final. However, if you receive a damaged, expired, or incorrect item, please contact us within 7 days of delivery at mudasartariq@gmail.com, and we’ll make it right.

6. Are your products authentic?

Yes! We source directly from trusted suppliers to ensure you receive genuine, high-quality Caribbean products.

7. How can I contact you?

You can reach us by email at mudasartariq@gmail.com, or through our Contact Us page on the website.